Join Our Creative Team

• Must have a commitment to fostering a workplace culture of Equity and Inclusion.

• Identify and manage a portfolio of mid-level and major donor prospects with the goal of increasing gift level and/or frequency.
• Plan cultivation, solicitation, and stewardship activities for individuals in order to secure mid-level, major gifts, including encouraging Frick Societies support at $1,000+ levels.
• Promote planned giving opportunities and encourage existing donors to consider planned gifts to the Frick. Hold responsibility for implementing planned giving strategies and campaigns (currently working with FreeWill).
• Manage the annual solicitation of members of the Board of Trustees.
• Engage senior staff and Trustees in the identification, cultivation, and stewardship of donors.
• In collaboration with the Director of Advancement & Engagement, plan and implement member  cultivation and stewardship activities, including events.
• Participate in pipeline meetings and work with Advancement & Engagement team to identify and create strategies for individuals with mid-level and major giving capacity and inclination.

Annual Fund and Membership (30%)

• In collaboration with Director of Advancement & Engagement and A&E colleagues, plan, implement, and manage a comprehensive direct mail program and online strategy for annual fund and membership that includes a calendar outlining the proposed campaign activity, expected return on investment and reporting expectations. 
• Hold responsibility for planning aspects of campaigns, including but not limited to convening internal teams and relevant vendors and managing campaign calendar.
• Collaborate with colleagues to develop cultivation and stewardship strategies for annual donors and members of all levels.

Admin (30%)

• Manage Frick Societies program (benefits delivery and cultivation and stewardship activities and communications) and work with members of Advancement & Engagement team to implement.
• Work with Advancement & Engagement team, Executive Director, and Advancement & Engagement Committee to align Frick Societies with organizational values, vision, and long-range plans.
• Monitor, report, and interpret donor activity on a weekly, monthly, and quarterly basis and communicate to appropriate staff. Create and implement contingency plans when needed.
• Appropriately and accurately report and record activity in the department CRM system (currently Raiser’s Edge).
• Complete prospect research as appropriate using department resources (currently DonorSearch).
• Participate in department budget planning and manage appropriately.

Other (10%)

• Support other efforts and complete other related duties as assigned.

Qualifications:

• Bachelor’s degree or equivalent in a related field required
• 5 years of relevant professional fundraising experience with demonstrated results
• Ability to think and work creatively and strategically
• Self-starter who takes initiative to advance projects and goals
• Excellent interpersonal skills with ability to collaborate effectively with both donors and staff
• Excellent organizational and planning skills with attention to accuracy and detail
• Demonstrated strong writing and editing skills with ability to develop proposals, reports, correspondence, and presentations
• Ability to manage a variety of responsibilities under pressure in a fast-paced work environment
• Team player with positive attitude
• Financial analysis/budgeting experience strongly preferred
• Proficiency in Window Office suite required, familiarity with Microsoft Teams a plus
• Raiser’s Edge experience strongly preferred
• Clearance of a criminal background check

The Frick Pittsburgh is an Equal Opportunity Employer committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equity and urges qualified diverse applicants to apply.


ABOUT THE FRICK PITTSBURGH 
The Frick Pittsburgh is a multi-disciplinary cultural organization that includes a fine art museum, transportation museum, historic house museum, and arboretum located on ten acres of stunning lawns and gardens in Pittsburgh’s historic East End. With world-class art exhibitions, lively public events, engaging educational programs, and our region’s most beloved Café, the Frick welcomed approximately 100,000 visitors in 2023. 
The Frick’s mission is to share “authentic experiences with art, history and nature that inspire and delight”—work that furthers the vision of our founder, Helen Clay Frick. Our Strategic Plan and Equity Commitments center the needs of current and prospective visitors of all ages and backgrounds, including those who haven’t previously thought of the Frick as a place for them. 
With a mindset of radical empathy and a commitment to become an anti-racist organization, the Frick’s dedicated team seeks to realize our vision of offering “experiences of discovery, inspiration and learning” that are “essential to people’s lives and to the cultural fabric of our region.” 
 

• Must have a commitment to fostering a workplace culture of Equity and Inclusion.

• Ensuring that Clayton, Haller House, the Playhouse, Lexington, The Frick Art Museum and the Orientation and Education Centers are always kept in a clean and presentable state
• Implement additional cleaning duties per Frick policy/procedures to ensure a safe, hygienic environment for visitors and staff
• Specific duties include, vacuuming, washing, and scrubbing floors and walls, dry and wet mopping, dusting, emptying trash containers, cleaning, and restocking all restrooms

• Assisting with event and meeting  set-ups and take-downs (tables, chairs, etc.)
• Notifying the Curatorial Affairs Department of any changes in the condition of any art objects and artifacts
• Assisting with any office moves which could include building furniture, moving filing cabinets, desks, etc.
• Respond to leaks, spills, or accidents as necessary to protect historical facilities and/or prevent hazardous situations
• Other duties as requested and assigned  by management

Qualifications:

• Experience in the custodial field is a big plus
• ​Ability to physically perform heavy cleaning and scrubbing with the ability to reach all areas
• Flexibility with the schedule, weekend and evening hours may be required
• High degree of trustworthiness and the clearance of a criminal background check
• Ability to deal with staff and visitors in a friendly and engaging manner
• Self-motivated and proactive
• Ability to lift up to 50 lbs.

Must have a commitment to fostering a workplace culture of Equity and Inclusion.

• Become familiar with daily features, lunch and dessert items
• Assist with food preparation
• Have a working knowledge of the current menu and be able to explain all menu items to guests
• Service tables in a professional efficient and friendly manner
• Welcome guests, answer questions and direct guests to counter to order
• Working knowledge of POS systems, ability to process payments and handle cash
• Opening and closing sidework
• Assist with dishwashing
• Cleaning - clean kitchen and front of house
• Keep beverage areas stocked and organized
• Service bar duties
• Stock supplies and inform the Café Manager if low on any items
• Work with the Café Manager to handle any problems arising with visitors to ensure customer satisfaction
• Treat visitors and colleagues with respect and courtesy at all times
• Other duties, as requested by management

• Commitment to fostering a workplace culture of inclusion and belonging, anti-racist values and education practices
• Possess an enthusiastic, professional and positive attitude
• Serving experience preferred
• Flexibility in working a varied schedule
• Excellent interpersonal skills
• Clearance of a criminal background check
• Become RAMP and servsafe certified if not already (paid by Frick)

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.

Must have a commitment to fostering a workplace culture of Equity and Inclusion.

• Commitment to fostering a workplace culture of equity and inclusion. 
• Serve as a liaison to visitors while promoting safety of the museum, communicate clearly and consistently with visitors to ensure a positive museum experience.
• Enforce museum guidelines in a clear and friendly manner.
• Assist in visitor data collection.
• Monitor visitors in gallery spaces to provide smooth flow of visitation, prioritize artwork and visitor safety during regular museum hours, onsite programs, and special events. 
• Serve as internal first responders, including by assisting visitors and staff with basic first aid and by contacting emergency services as needed.
• Completes and submits internal incident reports as needed.
• Monitor site-wide HVAC system and troubleshoot basic problems with the proprietary software.
• Assists in monitoring temperature and humidity levels throughout FAM and CCM which may include monitoring basic operations of the HVAC equipment, responding to alarms, tracking history, etc.
• Works in Clayton, FAM and the CCM to ensure that visitors, staff, and the collections are properly attended to.
• Attend staff exhibition trainings, museum-wide trainings, and all staff meetings as able. 
• Handles other duties as requested.

• Enthusiastic attitude with experience in customer service.
• Able to engage the public in a friendly professional manner.
• Comfortable interacting with individuals of all ages, abilities, and backgrounds. 
• High degree of reliability and trustworthiness.
• Computer experience with Windows required; experience with Windows based security systems preferred.
• Clearance of a criminal background check.
• Flexibility in scheduling to cover other shifts as needed and the ability to respond quickly to scheduling changes.
• Successful completion of museum-sponsored verbal de-escalation, first aid, and CPR training.
• Physical ability to access all areas of Clayton, Frick Art Museum, and Car and Carriage Museum (includes stairs).
• Must be able to work occasional evening events (opening receptions, performances, educational programs)

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.

• Cheerfully answer main phone line, provide site-specific information and direct calls
• Schedule all tours, exhibition admission, Café and Frick program reservations
• Effectively engage visitors in the Museum Store and assist with their merchandise selections and actively suggest the pairing of other items to maximize sales
• Actively promote and sell memberships and participate in achieving membership selling goals and promote current and upcoming site-wide events and programs
• Welcome and orient visitors to the site while maintaining excellent customer service
• Open and close admissions and store registers and handle daily paperwork
• Handle cash, credit card, and special transactions quickly and efficiently
• Maintain a working knowledge of various aspects of the point of sale (POS) system; troubleshoot hardware and reservation software and respond to non-routine situations when necessary
• Maintain overall Visitor Center appearance and ensure that merchandise displays are always fresh and clean by daily re-stocking and dusting the shelves, cabinetry and product
• Handles other duties as requested by management

Qualifications:

• Possess excellent interpersonal and customer service skills with the ability to deal effectively with visitors and staff – pleasant phone manner a must
• Prior retail sales, cash handling and competency with POS or reservation systems experience required
• Self-motivated, adaptable, and accepting of challenges; strong problem-solving skills
• Exceptional organizational skills with attention to detail
• Ability to handle a variety of responsibilities under pressure
• A commitment to fostering a workplace culture of diversity and inclusion 
• Ability to safely lift up to 25 pounds unassisted, climb ladders, and stand for extended periods of time
• Clearance of a background check

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply. 

The Frick Pittsburgh embraces diversity as a proposition that is central to the organization’s mission. In building and serving diverse audiences, the Frick affirms and supports diversity of persons and ideas both within the organization and the communities it serves.