Join Our Creative Team

Join a talented team of employees who daily draw inspiration from the Frick’s world-class art exhibitions, rich, local history and beautiful grounds and gardens. If you’d like to find your passion and are ready to take that next step, apply for one of the opportunities listed below.   

Available Openings

Provide visitorâ€Âfriendly security presence for The Frick Art Museum (FAM) the Car & Carriage Museum (CCM) and Clayton. Monitor the proprietary security software and hardware, and directly interacts with visitors to maintain the most welcoming environment for visitors and staff, while maintaining a secure environment for the collection objects.
 
Reports to: Security Manager
Hours: Days and shifts to vary
Position Type: Hourly, nonâ€Âexempt
 
Responsibilities:
  • Maintains a friendly and engaging high profile for visitors, and provides security for collection objects, staff and visitors
  • Monitors siteâ€Âwide HVAC system, and troubleshoots basic problems with the proprietary software
  • Assists in monitoring temperature and humidity levels throughout FAM and CCM which may include – responding to alarms, tracking history, etc.
  • Works in Clayton, FAM and the CCM to ensure that visitors, staff and the collections are properly attended to
  • Monitors temperature and humidity levels throughout the site which includes monitoring basic operations of the HVAC equipment
  • Handles other duties as requested
 
Qualifications:
  • Enthusiastic attitude with experience in customer service
  • Possess the ability to engage the public in a friendly professional manner
  • High degree of reliability and trustworthiness
  • Computer experience with Windows required, experience with Windows based security systems preferred
  • Clearance Act 33/34 clearance and a criminal background check
  • Flexibility in scheduling to cover other shifts as needed and the ability to respond quickly to scheduling changes
  • Physical ability to access all areas of Clayton, FAM, and CCM
Responsible for defining and then refining the Frick experience for members for the purpose of increasing both the membership and individual donor bases of the Frick Pittsburgh.
 
Hours: Primarily, Monday – Friday, 9:00-5:00, evening and weekend work required
Reports to: Director of Advancement & Engagement
Position Type: Full-time, non-exempt with benefits
 
Responsibilities:
  • With the DAE, develops and implements long-range goals, objectives and strategies for the Frick membership program, including acquisitions, renewals, upgrade and appeal programs
  • Manages the activities of the Membership & Development Assistant 
  • Serves as the Raiser’s Edge (RE) database manager, responsible for the integrity of the database and handling such items as: coordinating updates with IT, coordinating with IT/other database managers on database integration issues (Counterpoint) as well as with the Frick website, and providing reports as requested
  • Manages lists and coordinates member and donor mailings
  • Provides monthly reconciliation and other reporting to finance as requested
  • Creates and maintains the annual membership budget
  • Oversees all operational aspects of annual giving programs
  • Oversees gift processing operation for all contributions received.  Ensures all gifts are entered and acknowledged in an accurate and timely manner  
  • Oversees the design and implementation of membership and donor information and publication materials for individual membership program
  • Coordinates the planning  and implementation of member events 
  • Works with the development staff to identify individual donors with leadership giving capacity
  • Contributes to the overall team effort within the Advancement & Engagement Department and shares in the decision-making process
  • Handles other duties as requested by management 
 
Qualifications:
  • Bachelor’s degree and 3-5 years of successful professional annual giving fundraising experience including financial analysis/budgeting experience, donor acquisition, retention, upgrading and renewal programs
  • Experience managing a membership and donor database, preferably Raiser’s Edge 
  • Windows experience required
  • Friendly, professional manner
  • Demonstrated strong writing skills 
  • Clearance of a criminal background check
  • Possess the ability to work independently and is self-motivated
  • Excellent organizational skills with attention to detail
  • Ability to handle a variety of responsibilities under pressure
The Museum Experience Associate (MEA) provides visitors to the Frick with a superior experience by providing excellent customer service. MEA staff covers the store, site scheduling, and all admission desk duties, including the accurate processing of reservations for tours, The Café, and education programs as well as appropriately greeting and orienting visitors to the site.

Reports to: Visitor Services & Enterprise Manager
Hours: Hourly, part-time position. Must be available Sunday – Saturday with the ability to work weekends and evenings

Responsibilities:
  • Cheerfully answer main phone line, provide site-specific information and direct calls
  • Schedule all tours, exhibition admission, Café and Frick program reservations
  • Effectively engage visitors in the Museum Store and assist with their merchandise selections and actively suggest the pairing of other items to maximize sales
  • Actively promote and sell memberships and participate in achieving membership selling goals and promote current and upcoming site-wide events and programs
  • Welcome and orient visitors to the site while maintaining excellent customer service
  • Open and close admissions and store registers and handle daily paperwork
  • Handle cash, credit card, and special transactions quickly and efficiently
  • Maintain a working knowledge of various aspects of the point of sale (POS) system; troubleshoot hardware and reservation software and respond to non-routine situations when necessary
  • Maintain overall Visitor Center appearance and ensure that merchandise displays are always fresh and clean by daily re-stocking and dusting the shelves, cabinetry and product
  • Handles other duties as requested by management
Qualifications:
  • Possess excellent interpersonal and customer service skills with the ability to deal effectively with visitors and staff – pleasant phone manner a must
  • Prior retail sales, cash handling and competency with POS or reservation systems experience required
  • Self-motivated, adaptable, and accepting of challenges; strong problem-solving skills
  • Exceptional organizational skills with attention to detail
  • Ability to handle a variety of responsibilities under pressure
  • Ability to safely lift up to 25 pounds unassisted, climb ladders, and stand for extended periods of time
  • Clearance of a criminal background check
The Museum Experience Associate (MEA) provides visitors to the Frick with a superior experience by providing excellent customer service. MEA staff covers the store, site scheduling, and all admission desk duties, including the accurate processing of reservations for tours, The Café, and education programs as well as appropriately greeting and orienting visitors to the site.
 
Reports to: Visitor Services & Enterprise Manager
Hours: Hourly, part-time seasonal position. Must be available Sunday – Saturday with the ability to work weekends and evenings
                
Responsibilities:
  • Cheerfully answer main phone line, provide site-specific information and direct calls
  • Schedule all tours, exhibition admission, Café and Frick program reservations
  • Effectively engage visitors in the Museum Store and assist with their merchandise selections and actively suggest the pairing of other items to maximize sales
  • Actively promote and sell memberships and participate in achieving membership selling goals and promote current and upcoming site-wide events and programs
  • Welcome and orient visitors to the site while maintaining excellent customer service
  • Open and close admissions and store registers and handle daily paperwork
  • Handle cash, credit card, and special transactions quickly and efficiently
  • Maintain a working knowledge of various aspects of the point of sale (POS) system; troubleshoot hardware and reservation software and respond to non-routine situations when necessary
  • Maintain overall Visitor Center appearance and ensure that merchandise displays are always fresh and clean by daily re-stocking and dusting the shelves, cabinetry and product
  • Handles other duties as requested by management
 
Qualifications:
  • Possess excellent interpersonal and customer service skills with the ability to deal effectively with visitors and staff – pleasant phone manner a must
  • Prior retail sales, cash handling and competency with POS or reservation systems experience required
  • Self-motivated, adaptable, and accepting of challenges; strong problem-solving skills
  • Exceptional organizational skills with attention to detail
  • Ability to handle a variety of responsibilities under pressure
  • Ability to safely lift up to 25 pounds unassisted, climb ladders, and stand for extended periods of time
  • Clearance of a criminal background check


 

Frick Employees Enjoy

  • Competitive salary and benefits
  • Open and collaborative environment 
  • Discounts in both The Museum Store and The Café at the Frick
  • Free on-site parking
  • Employee Assistance Program
  • Free museum privileges and guest passes to share with family and friends 
  • Regularly scheduled employee appreciation events
  • Port Authority transit program and much more

 

How to Apply

Please send a cover letter and resume to: HR@TheFrickPittsburgh.org

MAIL: Human Resources
The Frick Pittsburgh 
7227 Reynolds Street
Pittsburgh, PA 15208
No phone calls please

Need technical or accessibility assistance with the application process? 
Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process may contact our human resources team for assistance at HR@TheFrickPittsburgh.org

The Frick Pittsburgh embraces diversity as a proposition that is central to the organization’s mission. In building and serving diverse audiences, the Frick affirms and supports diversity of persons and ideas both within the organization and the communities it serves.