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Accessibility

The Frick welcomes all visitors and strives to provide the best possible experience for everyone who visits the site. If you have questions about accessibility or navigating the site that are not addressed below please contact us at 412-371-0600 or by email at info@TheFrickPittsburgh.org. 

Parking

Accessible parking spaces are available in the main parking lot. 
 

Navigating the Site

Visiting the various museums on site requires moving from building to building throughout our 5.5-acre campus. (View a site map here.) Tours of Clayton require walking from the Grable Visitor Center to Clayton, where a lift is available for first floor access.

Estimated walk times from the Grable Visitor to buildings on the Frick site follow:
 
  • Grable Visitor Center to The Frick Art Museum: estimated walk time 2 – 4 minutes
  • Grable Visitor Center to Education Center: estimated walk time 1 minute
  • Grable Visitor Center to Car and Carriage Museum: estimated walk time 1 minute
  • Grable Visitor Center to The Café at The Frick:  estimated walk time 1 – 2 minutes
  • Grable Visitor Center to Greenhouse : estimated walk time 1 – 2 minutes
  • Grable Visitor Center to Clayton:  estimated walk time 3 – 5 minutes


Wheelchairs and Motorized Scooters

A drop off area for wheelchairs is located at the gate entrance at the back left corner of the parking lot.

Wheelchair accessible buildings include The Frick Art Museum, the Café, the Car and Carriage Museum, the Grable Visitor Center, the Education Center, and the first floor of Clayton. We also welcome personal wheelchairs, walkers, and motorized scooters. Please note that motorized scooters greater than 30" wide cannot navigate the doorways of Clayton. A narrated video tour of Clayton’s second floor is provided for visitors unable to visit the second floor.

Wheelchairs are available for visitor use on a first-come, first-served basis at the Grable Visitor Center, The Frick Art Museum and the Car and Carriage Museum. 

 

Restrooms

Accessible restrooms are available in the Grable Visitor Center, The Frick Art Museum, the Car and Carriage Museum and the Education Center.  Restrooms are not available in Clayton.

Private all gender restrooms are located in the Grable Visitor Center, the Education Center and the Cafe.

 

Doors

Power-assist doors can be found at the Grable Visitor Center, the Car and Carriage Museum, and the Community Room. 

 

Families

Baby changing stations are located in the Grable Visitor Center, The Frick Art Museum and the Car and Carriage Museum.

Strollers are welcome in all buildings on site except Clayton.

 

Service Animals

Service animals are permitted in all public areas of the museum. Service animals are trained to perform specific tasks for an individual with a disability as defined by the Americans with Disabilities Act. Comfort animals, therapy animals, companion animals, or emotional support animals are not service animals as defined by the ADA and are not allowed. The ADA guidelines regarding service animals can be accessed here.

 

Aides

Professional aides accompanying visitors are admitted to Clayton and to ticketed exhibitions at no charge (one aide per guest). To make a reservation for a professional aide, please call us at 412-371-0600 in advance of your visit.

 

Sign Language

American Sign Language interpreters are available at no charge for tours and programs with advance notice to ensure availability. Requests for an ASL interpreter must be made at least two weeks in advance of the date of the visit by contacting Kelly McMasters, Learning & Visitor Experience Coordinator, at 412-342-4087 or kmcmasters@TheFrickPittsburgh.org.  Payment for the tour or program must be made in advance. 


Large Print

Large print labels are available for visitors to special exhibitions.  Labels can be requested at the admissions desk in The Frick Art Museum.  

Accessibility Coordinator

The Frick’s accessibility coordinator is Amanda Dunyak Gillen, Director of Learning & Visitor Experience. She can be reached at agillen@TheFrickPittsburgh.org or 412-342-4072.