Join Our Creative Team

Join a talented team of employees who daily draw inspiration from the Frick’s world-class art exhibitions, rich, local history and beautiful grounds and gardens. If you’d like to find your passion and are ready to take that next step, apply for one of the opportunities listed below.   
 

How to Apply

Please send a cover letter and resume by applying directly through JazzHR.

Apply Today

Need technical or accessibility assistance with the application process? 
Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process may contact our human resources team for assistance at HR@TheFrickPittsburgh.org

The Frick Pittsburgh embraces diversity as a proposition that is central to the organization’s mission. In building and serving diverse audiences, the Frick affirms and supports diversity of persons and ideas both within the organization and the communities it serves.

Available Openings

Summary: The Director of Advancement and Engagement will join a highly collaborative, nine-person senior leadership team as the leader of philanthropy and membership. (Other senior leadership team members include: the Director of Collections & Exhibitions, the Director of Enterprise, Security, and Visitor Services, the Director of Finance, the Director of Human Resources, the Director of Learning & Visitor Experience, the Director of Marketing & Communications, the Director of Operations, and the Executive Director.) 

Reporting to the Executive Director, the Director of Advancement & Engagement will supervise a team of five development and membership professionals. The successful candidate will bring focused energy, compassionate human mentoring skills, and strategic thinking to the core work of raising financial support for the Frick through contributions, including major and planned gifts, private and government grants, membership, and annual giving programs.

Building on the department’s efficient structures and written annual fundraising plan, the Director of Advancement & Engagement will be responsible for raising $2.5M, with a plan for increased revenue from both charitable giving and membership through a variety of giving channels.  
 
  • Must have a commitment to fostering a workplace culture of Equity and Inclusion
Reports to: Executive Director 
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m., periodic evening and weekend work. 
Status: Full-time (35 hours per week), exempt, with a competitive benefits package
Hourly Rate: $109,000—$124,000, commensurate with experience
RESPONSIBILITIES
 
The Director of Advancement & Engagement is primarily responsible for the following:
  • Develops and implements goals, objectives, and strategies for the purpose of diversifying revenue, philanthropically and through a mature and sustainable Membership program. 
  • Through a robust Major Gifts program, personally cultivates relationships with leadership donors and prospects including individuals, corporations, and foundations. Partners with Executive Director and Trustees to build relationships with key funders and donors. 
  • Serves as liaison for two committees of the Board: Advancement & Engagement and Governance & DEAI (which includes Board nominating responsibilities) 
  • Maintains positive relationships with donors, funders, staff, volunteers, and the Board.
  • Supports the planning and implementation of future Capital Campaign fundraising.
  • Directs proposals, grants, and reports.
  • Builds the museum’s Planned Giving program.
  • Through the Membership experience, helps to enhance and build national, regional, and international audiences for the Frick. 
  • Fosters a positive, ongoing relationship with donors and ensures a long-term relationship is forged.
  • Creates and maintains annual budget for Advancement & Engagement Department.
  • Supervises, mentors, and inspires the Advancement & Engagement team to plan, prepare, and implement museum fundraising and stewardship efforts.
  • Maximizes the efficiencies of the fundraising software to organize members, prospects, and donors to maintain an accurate tracking system for elevated communications.
QUALIFICATIONS

The Director of Advancement & Engagement will lead with an appreciation for the mission and vision of The Frick, with a demonstrated commitment to fostering a public and workplace culture of inclusivity and belonging. The Director of Advancement & Engagement will have proven experience with development and membership models, understanding the complex nature of nonprofits and diverse funding streams. Specific requirements include: 
  • Ten years of professional non-profit fundraising or relevant experience.
  • Bachelor’s degree required.
  • Advanced training/education/CFRE credential preferred.
In addition, The Frick seeks a leader with: 
  • Educational background that is relevant to the work expected.
  • Commitment to fostering a workplace culture of diversity and inclusion.
  • Strong executive acumen, demonstrated through progressive professional growth and tenures that reflect commitment. 
  • Previous management of fundraising, membership, and donor relations programs for a nonprofit organization. 
  • Experience with campaign fundraising: annual, capital, comprehensive, legacy and endowment.  
  • Successful track record with creating and maintaining relationships with individuals and community institutions.
  • Past success working with a Board with the ability to cultivate existing Trustee relationships.
  • Personal communication skills necessary for effective face-to-face cultivation of donors; Extensive personal experience and success with significant fundraising “asks”.
  • Superior written communication skills necessary to create compelling fundraising and membership materials. 
  • Committed to the best practices of nonprofit fundraising, including membership in professional organizations that promote ongoing education. 
  • Working style that is transparent, encouraging, and collaborative and that empowers and inspires others. 
  • Responsive to the needs of others including colleagues, families, community partners, donors, and all related constituents. 
PERFORMANCE OBJECTIVES
  • In the near term, the Director of Advancement & Engagement will be expected to deliver outstanding outcomes while successfully addressing the following in the first six to eighteen months:
  • Oversee the execution of the well-planned Frick Féte scheduled for June 22, 2024—a sparkling celebration tied to the “Vermeer, Monet, Rembrandt” exhibition with a host committee of more than 200 community leaders.   
  • Participate in an anticipated 2024 Capitalization Planning exercise and in the whole senior leadership team project of translating the resulting learnings into actionable steps.
  • Play an active role in the museum’s 2023-2025 effort to integrate our various data systems, including CRM, ticketing, and donations.
  • Lead a multi-year, approx. $6.5M campaign to preserve, enhance, and amplify the experience of Clayton—the 23-room historic home of Henry Clay Frick that provides a unique immersive experience into the key events and issues facing this region and the nation in the 1890s and their impact on our lives today.
  • Review the museum’s Membership program to ensure that it aligns with the Frick’s inclusive goals, fosters a feeling of community among members, and generates revenue to support the mission. 
INCLUSIVE HIRING PRACTICES

The Frick is an Equal Opportunity Employer. We seek to recruit candidates for employment that represent our diverse community in race, gender, religion, sexual orientation and ability.  Inclusive and equitable in our recruitment and retention practices, we are dedicated to uplifting diverse opinions and backgrounds in order to grow and evolve as a welcoming workplace for all.  

HOW TO APPLY
  • Please submit a cover letter and current resume, including the names and contact information of three professional references via the Frick’s Career Page: https://thefrickpittsburgh.applytojob.com/ 
  • The review of applications will begin on January 22, 2024, and continue until the position is filled.

ABOUT THE FRICK PITTSBURGH 

The Frick Pittsburgh is a multi-disciplinary cultural organization that includes a fine art museum, transportation museum, historic house museum, and arboretum located on ten acres of stunning lawns and gardens in Pittsburgh’s historic East End. With world-class art exhibitions, lively public events, engaging educational programs, and our region’s most beloved Café, the Frick welcomed approximately 100,000 visitors in 2023. 
The Frick’s mission is to share “authentic experiences with art, history and nature that inspire and delight”—work that furthers the vision of our founder, Helen Clay Frick. Our Strategic Plan and Equity Commitments center the needs of current and prospective visitors of all ages and backgrounds, including those who haven’t previously thought of the Frick as a place for them. 
With a mindset of radical empathy and a commitment to become an anti-racist organization, the Frick’s dedicated team seeks to realize our vision of offering “experiences of discovery, inspiration and learning” that are “essential to people’s lives and to the cultural fabric of our region.” 


 
Summary: The Manager of Individual Support advances the Frick's mission and values by fostering a feeling of community among donors and by supporting efforts to increase charitable giving and membership, primarily through building stronger relationships with individual mid-level and major donors. They work closely with the Director of Advancement & Engagement to guide annual fund and membership efforts and steward individual donors by: setting strategy and executing fundraising plans for sustaining and growing the number of annual donors; encouraging increased levels of support; promoting planned giving; and converting annual donors and members to Frick Societies-level supporters. As part of a highly collaborative Advancement & Engagement team, the Manager of Individual Support assists Frick senior leadership and members of the Board of Trustees in efforts to steward donors and cultivate new relationships.
 
  • Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Executive Director
Hours:  Primarily Monday – Friday, 9:00 A.M. – 5:00 P.M., some evenings and weekends
Status: Full-time, exempt with benefits
Hourly Rate: $53,200-$66,500, based on experience
Responsibilities: 

Mid-level and Major Giving (30%)
  • Identify and manage a portfolio of mid-level and major donor prospects with the goal of increasing gift level and/or frequency.
  • Plan cultivation, solicitation, and stewardship activities for individuals in order to secure mid-level, major gifts, including encouraging Frick Societies support at $1,000+ levels.
  • Promote planned giving opportunities and encourage existing donors to consider planned gifts to the Frick. Hold responsibility for implementing planned giving strategies and campaigns (currently working with FreeWill).
  • Manage the annual solicitation of members of the Board of Trustees.
  • Engage senior staff and Trustees in the identification, cultivation, and stewardship of donors.
  • In collaboration with the Director of Advancement & Engagement, plan and implement member  cultivation and stewardship activities, including events.
  • Participate in pipeline meetings and work with Advancement & Engagement team to identify and create strategies for individuals with mid-level and major giving capacity and inclination.
Annual Fund and Membership (30%)
  • In collaboration with Director of Advancement & Engagement and A&E colleagues, plan, implement, and manage a comprehensive direct mail program and online strategy for annual fund and membership that includes a calendar outlining the proposed campaign activity, expected return on investment and reporting expectations. 
  • Hold responsibility for planning aspects of campaigns, including but not limited to convening internal teams and relevant vendors and managing campaign calendar.
  • Collaborate with colleagues to develop cultivation and stewardship strategies for annual donors and members of all levels.
Admin (30%)
  • Manage Frick Societies program (benefits delivery and cultivation and stewardship activities and communications) and work with members of Advancement & Engagement team to implement.
  • Work with Advancement & Engagement team, Executive Director, and Advancement & Engagement Committee to align Frick Societies with organizational values, vision, and long-range plans.
  • Monitor, report, and interpret donor activity on a weekly, monthly, and quarterly basis and communicate to appropriate staff. Create and implement contingency plans when needed.
  • Appropriately and accurately report and record activity in the department CRM system (currently Raiser’s Edge).
  • Complete prospect research as appropriate using department resources (currently DonorSearch).
  • Participate in department budget planning and manage appropriately.
Other (10%)
  • Support other efforts and complete other related duties as assigned.

Qualifications:
  • Bachelor’s degree or equivalent in a related field required
  • 5 years of relevant professional fundraising experience with demonstrated results
  • Ability to think and work creatively and strategically
  • Self-starter who takes initiative to advance projects and goals
  • Excellent interpersonal skills with ability to collaborate effectively with both donors and staff
  • Excellent organizational and planning skills with attention to accuracy and detail
  • Demonstrated strong writing and editing skills with ability to develop proposals, reports, correspondence, and presentations
  • Ability to manage a variety of responsibilities under pressure in a fast-paced work environment
  • Team player with positive attitude
  • Financial analysis/budgeting experience strongly preferred
  • Proficiency in Window Office suite required, familiarity with Microsoft Teams a plus
  • Raiser’s Edge experience strongly preferred
  • Clearance of a criminal background check

The Frick Pittsburgh is an Equal Opportunity Employer committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equity and urges qualified diverse applicants to apply.


ABOUT THE FRICK PITTSBURGH 
The Frick Pittsburgh is a multi-disciplinary cultural organization that includes a fine art museum, transportation museum, historic house museum, and arboretum located on ten acres of stunning lawns and gardens in Pittsburgh’s historic East End. With world-class art exhibitions, lively public events, engaging educational programs, and our region’s most beloved Café, the Frick welcomed approximately 100,000 visitors in 2023. 
The Frick’s mission is to share “authentic experiences with art, history and nature that inspire and delight”—work that furthers the vision of our founder, Helen Clay Frick. Our Strategic Plan and Equity Commitments center the needs of current and prospective visitors of all ages and backgrounds, including those who haven’t previously thought of the Frick as a place for them. 
With a mindset of radical empathy and a commitment to become an anti-racist organization, the Frick’s dedicated team seeks to realize our vision of offering “experiences of discovery, inspiration and learning” that are “essential to people’s lives and to the cultural fabric of our region.” 
 
 
Summary: The Security and Safety manager directs all aspects of the Frick’s Gallery Attendants, Public Safety Officers, and the current agency guards (outside contractor) to ensure a safe and secure environment for staff and visitors at the Frick Pittsburgh.  The Security and Safety Manager must exhibit leadership skills with a goal to foster an environment where employees, visitors, property and collections are safe and well-protected.
 
  • Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Director of Enterprise, Security & Visitor Services
Hours: Tuesday through Saturday, 9:00 a.m. – 5:00 p.m.; hours may vary from time to time.  Some weekend, on call and evening work required.
Status: Full-time, exempt with benefits.
Hourly Rate: $55,231-$67,134, based on experience

Responsibilities: 
 
Schedules and trains all safety staff: 35% 
  • Properly demonstrates customer centric behavior.
  • Adheres to the Frick security policies and procedures. 
  • Schedules, assigns, manages, and supervises security personnel to ensure adequate coverage.
  • Provides training for all established posts and duties. 
  • Completes performance evaluations for Safety Officers and Gallery Attendants.
  • Provides effective on-the-spot coaching to guards regarding performance.
  • Performs rounds and monitoring of the site utilizing the currently provided security software. 
  • Interacts politely with the staff and visitors. 
Security/Safety Management: 45% 
  • Monitor and respond to incidents concerning damage or safety concerns to person or property. 
  • Updates fire and entry alarm systems and assists in performing annual fire extinguisher inspections. 
  • Works closely with the Director of Enterprise, Security and Visitor Services to establish site-wide safety policies and procedures and ensure all safety personnel comply. 
  • Manages badge card system, key inventory, radio inventory, and security phone management. 
  • Conducts safety department audits as required by Director of Enterprise, Security & Visitor Services  
  • Monitors and adjusts Site lighting through the Lutron system. 
  • Maintains knowledge of alarms pertaining to all entry/exit from buildings on site using the currently provided security software. i.e., ESG, C-Cure, Open Systems, and monitor panic buttons.  
  • Is responsible for the upkeep and maintenance of all security systems for the museum. This includes but is not limited to: all alarms, fire panels, panic buttons, control room monitoring equipment and various devices for security coverage throughout the building, on the museum property or satellite locations used by the museum.  
  • Oversees any routine work done to these systems and the installation of new equipment. Keeps records of all work done to these systems and recommends changes to them, as necessary. 
  • Must conduct drills or testing of above-mentioned equipment at least every other month or as required by regulatory agencies or workers comp insurance carriers. 
  • Builds and maintains relationships with senior management, and other museum leaders to develop a keen understanding of security needs; ensure consistent and balanced delivery of security services to meet those needs and respond with agility to changing institution priorities. 
  • Assumes responsibility for people management of the Safety and Security team, including employee efficiency, morale, individual development plans, coaching, feedback, prioritization/utilization, team motivation, training, hiring, retaining, and leading a quality team to deliver on objective. 
  • Works evenings and weekends based on operational necessity and is on-call during non-business hours. 
 
Administrative Duties: 20%
  • With the Director of Enterprise, Security and Visitor Services, prepares annual budget, continually monitors and tracks expenditures.
  • Attend project/project meeting with other managers to determine operational needs.
  • Prepares and updates the site-Emergency Operations plan with the Director of Operations and Director of Enterprise, Security and Visitor Services.  
  • Conducts monthly site-wide safety committee meetings. Responsible for agenda and meeting setup.
  • Maintains required safety committee certification.
  • Maintains safety operational standards to current accepted museum standards. 
  • Reviews daily site reports and maintains proper security records and incidents including response to emergency first aid situations, lost/found property, art damage, etc. 
  • Ensures that adequate staff is always scheduled and on hand in daily and special event situations, with built-in break time for staff.
  • Schedules additional staffing and/or services through 3rd Party Partners (Currently St. Moritz Security, Pittsburgh Police and Pittsburgh Paramedics).
  • Serves as the liaison for Pittsburgh Police and Paramedics for events as scheduled.
  • Is timely in processing invoices for approval and submission to Finance.
  • Procures Safety and Security uniforms.
  • Approves bi-weekly Safety and Security payroll.
  • Handles other related duties as required by management. 

Qualifications:
  • Minimum of 4-5 years of management experience in safety/security required
  • Related bachelor’s degree or equivalent additional experience 
  • Ability to think and work strategically and quickly 
  • Excellent interpersonal skills with ability to deal effectively with both donors and staff 
  • Proficiency with technology including Windows Office Suite - a history of working with security software is a plus  
  • Physical ability to perform all required functions, to lift up to 50 pounds, and to access all campus locations. 
  • Ability to handle a variety of responsibilities under pressure 
  • Clearance of a criminal background check and Act 33/34 clearances
.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary:  As part of a highly collaborative A&E department, the Advancement Database Administrator furthers the Frick's mission and values by fostering a feeling of community among members and supporting efforts to increase charitable giving and membership primarily through accurate and timely completion of administrative and customer service duties. This position fuels all department efforts and requires consistency, attention to detail, and passion for creating efficiency and continuous improvement within systems. 
 
  • Must have a commitment to fostering a workplace culture of Equity and Inclusion.

Reports to: Director of Advancement & Engagement
Hours: Primarily Monday – Friday, 9:00 A.M. – 5:00 P.M., some evenings and weekends
Status: Full-time, non-exempt with benefits
Salary Range: $31,494 - $39,367, based on experience
Responsibilities: 

Administrative (50%)
  • Maintain a deep understanding of organization-wide customer-related data systems and collaborate across departments to build and sustain processes to ensure accurate transmission of data between systems.
  • Manage the department’s Customer Relationship Management (CRM) system (currently Raiser’s Edge) including modifying and maintaining the database to increase efficiency, prevent errors, and standardize data; coordinate with IT to complete required updates and maintain data security.
  • Create and maintain procedural documentation to ensure data hygiene and train staff to ensure compliance and keep up to date on systems-related best practices.
  • Maintain integrity and accuracy of constituent records with the CRM system (currently Raiser's Edge). 
  • On daily basis, complete mail handling and gift and sales entry process, and provides supporting documentation to Finance as part of a reconciliation process.
  • On a daily basis, process acknowledgement letters and membership fulfillment packages.
  • Coordinate the production and completion of all department mailings including renewals, acquisitions, acknowledgements, and stewardship and cultivation mailings working with external vendors and internal partners.
  • Build and run queries and reports as requested, including producing the monthly department dashboard report.
  • Maintain digital and physical files and records according to department and organization standards.
  • Monitor and order department supplies as needed.
Membership & Donor Service (40%)
  • Serve as the primary contact for member requests (via phone and email) and provides follow through.
  • Write, proofread, edit and send correspondence, including but not limited to: donation and membership acknowledgements, cultivation and stewardship materials, and general department correspondence. 
  • Work closely with frontline-staff to sustain and grow onsite membership sales and donations.
  • Participate in department-led efforts to increase in-person membership sales and donations including but not limited to staffing on- and off-site membership events and tabling opportunities..
Other (10%)
Support other efforts and complete other duties as assigned.

Qualifications:
  • Minimum of 1-2 years’ experience with CRM's REQUIREDRaiser’s Edge preferred.
  • Committed to fostering a workplace culture of inclusion and belonging.
  • Previous experience in a nonprofit development or membership environment desired.
  • Proficiency in Microsoft Office, mail merge, spreadsheet, and computer technology required.
  • Ability to quickly learn new technology applications and platforms.
  • Excellent organizational skills, with strong attention to detail and consistency in work habits.
  • Demonstrated grammar and punctuation skills with ability to write and edit public-facing correspondence and short copy.
  • Curious, empathetic, and collaborative with ability to work independently or as part of a team.
  • Excellent interpersonal and customer service skills; pleasant phone manner a must.
  • Ability to maintain confidentiality of sensitive information.
  • Certificate or degree in related field OR comparable work experience.
  • Clearance of a background check.

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary:  Responsible for maintaining an environment that requires a high standard of cleanliness and hygiene by using best cleaning practices throughout the site and buildings.

Must have a commitment to fostering a workplace culture of Equity and Inclusion.

Reports to: Housekeeping Manager
Hours: 35 hours per week that requires weekend and evenings hours.
This means that a flexible schedule is necessary.
Status: Full-time, non-exempt
Hourly Rate: $13.75/hour
Responsibilities:
 
  • Commitment to fostering a workplace culture of equity and inclusion.
  • Ensuring that Clayton, Haller House, the Playhouse, Lexington, The Frick Art Museum and the Orientation and Education Centers are always kept in a clean and presentable state
  • Implement additional cleaning duties per Frick policy/procedures to ensure a safe, hygienic environment for visitors and staff.
  • Specific duties include, vacuuming, washing and scrubbing floors and walls, dry and wet mopping, dusting, emptying trash containers, cleaning and restocking all restrooms
  • Assisting with event set-up and take-down (tables, chairs, etc.)
  • Notifying the Curatorial Affairs Department of any changes in the condition of any art objects and artifacts
  • Assisting with any office moves which could include building furniture, moving filing cabinets, desks, etc.
  • Respond to leaks, spills or accidents as necessary to protect facilities and/or prevent hazardous situations
  • Other duties as requested by management

Qualifications:
 
  • Experience in the custodial field a plus
  • Ability to physically perform heavy cleaning and scrubbing with the ability to reach all areas
  • Flexibility with the schedule, weekend and evening hours required
  • High degree of trustworthiness and the clearance of a criminal background check
  • Ability to deal with staff and visitors in a friendly and engaging manner
  • Self-motivated and proactive
  • Valid PA driver’s license
  • Ability to lift 50 lbs.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary:  Through excellent customer service, provide visitors to The Café at the Frick with an excellent dining experience.  Become familiar with and perform all aspects of the front side of the Café; this includes: cashier, host, server, busser, sales, stocking, opening/closing, and cleaning.  Some additional back of house duties also required.  The Café Service Staff will foster positive internal and external relationships, bring energy, enthusiasm to the café and work in a collaborative environment in order to maintain and grow the reputation of the Café. The Café Service Staff will be joining the Frick during an exciting period of renewal and change, as the museum seeks to become an actively anti-racist organization that can serve as a vital resource for our entire community.  
 
Must have a commitment to fostering a workplace culture of Equity and Inclusion.

Reports to: Café Manager
Hours: Tuesday through Sunday, daylight, no set schedule, some evening hours
Status: Part-time, hourly
Hourly Rate: $13.91, plus shared tips
Responsibilities:
  • Become familiar with daily features, lunch and dessert items
  • Assist with food preparation
  • Have a working knowledge of the current menu and be able to explain all menu items to guests
  • Service tables in a professional efficient and friendly manner
  • Welcome guests, answer questions and direct guests to counter to order
  • Working knowledge of POS systems, ability to process payments and handle cash
  • Opening and closing sidework
  • Assist with dishwashing
  • Cleaning - clean kitchen and front of house
  • Keep beverage areas stocked and organized
  • Service bar duties
  • Stock supplies and inform the Café Manager if low on any items
  • Work with the Café Manager to handle any problems arising with visitors to ensure customer satisfaction
  • Treat visitors and colleagues with respect and courtesy at all times
  • Other duties, as requested by management
Qualifications:
  • Commitment to fostering a workplace culture of inclusion and belonging, anti-racist values and education practices
  • Possess an enthusiastic, professional and positive attitude
  • Serving experience preferred
  • Flexibility in working a varied schedule
  • Excellent interpersonal skills
  • Clearance of a criminal background check
  • Become RAMP and servsafe certified if not already (paid by Frick)

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.

Summary:  Responsible for maintaining an environment that requires a high standard of cleanliness and hygiene by using best cleaning practices throughout the site and buildings.
 
Reports to: Housekeeping Manager
Hours: 20 hours per week that requires weekend and evenings hours.
This means that a flexible schedule is necessary.
Status: Part-time, non-exempt
Hourly Rate: $13.75/hour
Responsibilities:
 
  • Commitment to fostering a workplace culture of equity and inclusion.
  • Ensuring that Clayton, Haller House, the Playhouse, Lexington, The Frick Art Museum and the Orientation and Education Centers are always kept in a clean and presentable state
  • Implement additional cleaning duties per Frick policy/procedures to ensure a safe, hygienic environment for visitors and staff.
  • Specific duties include, vacuuming, washing and scrubbing floors and walls, dry and wet mopping, dusting, emptying trash containers, cleaning and restocking all restrooms
  • Assisting with event set-up and take-down (tables, chairs, etc.)
  • Notifying the Curatorial Affairs Department of any changes in the condition of any art objects and artifacts
  • Assisting with any office moves which could include building furniture, moving filing cabinets, desks, etc.
  • Respond to leaks, spills or accidents as necessary to protect facilities and/or prevent hazardous situations
  • Other duties as requested by management
Qualifications:
  • Experience in the custodial field a plus
  • Ability to physically perform heavy cleaning and scrubbing with the ability to reach all areas
  • Flexibility with the schedule, weekend and evening hours required
  • High degree of trustworthiness and the clearance of a criminal background check
  • Ability to deal with staff and visitors in a friendly and engaging manner
  • Self-motivated and proactive
  • Valid PA driver’s license
  • Ability to lift 50 lbs.

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion diversity and racial equality and urges qualified diverse applicants to apply.

Summary:  Provides inquiry-based educational experiences in The Frick Art Museum with the goal of engaging visitors with art to foster understanding, reflection and expanded thinking, specifically with the upcoming special exhibition Vermeer, Monet, Rembrandt: Forging the Frick Collections in Pittsburgh and New York. 

Reports to: Manager of Interpretation & Engagement
Hours: 5 hours per week minimum, Tuesdays through Sundays (between 11:00 a.m. – 4:00 p.m.) with opportunity for additional hours; weekend work required. Although the position is related to a temporary exhibition (April-July 2024) opportunities for continued employment with the Learning & Visitor Experience department may be available.
Status: Temporary, part-time, non-exempt
Hourly Rate: $13.91

Must have a commitment to fostering a workplace culture of Equity and Inclusion.

Responsibilities:
  • Facilitate short gallery experiences (20 minutes) for visitors to engage with specific art works in Vermeer, Monet, Rembrandt.
  • Informally interact with visitors by answering questions, directing visitors, and discussing the exhibition content while stationed in an assigned area of the exhibition. 
  • Lead full tours of the Vermeer, Monet, Rembrandt exhibition as requested by the Manager of Interpretation and Engagement.
  • Serve as a well-informed, knowledgeable resource for visitors by understanding the art historical context of the artworks in the exhibition, the collections of which they are a part, and the people who collected them.
  • Collaborate with Frick education and curatorial staff, consulting curators and other gallery facilitators to create a framework for in-gallery experiences with visitors.
  • Attend mandatory training sessions in March 2024 with Frick education staff, curators, and other gallery facilitators to prepare for the exhibition’s opening in April. Training will include content information, interpretation techniques and topics related to the collections.
  • Demonstrate empathy when interacting with visitors and handle any challenges that may arise with empathy and professionalism.
  • Work closely with Museum Experience Associates, the safety department and the Manager of Interpretation to provide excellent customer service to all visitors in The Frick Art Museum.
  • Serve as an ambassador for The Frick Pittsburgh, promoting the entire site and its programs, including membership.
  • Assist with special events, tours and programs relating to Vermeer, Monet, Rembrandt, as requested. This includes, but is not limited to, exhibition opening events and special programs for the duration of the exhibition’s run.
  • Other duties as assigned by management.
  • Opportunities for additional gallery facilitation at The Frick Pittsburgh may be available following the closure of Vermeer, Monet, Rembrandt in July 2024.
Qualifications:
  • Commitment to fostering a workplace culture of inclusion and belonging, anti-racist values and education practices.
  • BA in art history, education, museum studies, studio art or a related field OR comparable working experience. Work/volunteer experience should be in education, art history, art education, studio art, museum studies or a related field.
  • Experience leading inquiry-based, informal learning experiences in a museum or gallery setting.
  • Reliable and punctual, willing to work a flexible schedule including weekends. Candidates should expect to work weekends, some holidays (The Frick Pittsburgh is closed on Juneteenth, July Fourth, Thanksgiving Day, Christmas Eve and Christmas Day) and occasional evenings as needed. Although scheduling is flexible, ideal candidates should be looking for regular work on a weekly basis.
  • Passion for the arts with excellent interpersonal skills and ability to work with staff and visitors of diverse backgrounds. Ability to address sensitive subject matter and potentially challenging interactions with empathy.
  • Must have access to a computer to download training materials and to receive work-related communications. Must be responsive via email. Proficiency with Google Drive is a plus.
  • Possess a fun, friendly, confident personality. Engaging speakers with strong communication skills, enthusiasm and adaptability are encouraged to apply.
  • Must pass Act 33/34 clearance and criminal background checks and FBI clearances.
Training Requirements:
  • Successful candidates must commit to learning a large amount of information in a relatively short time and possess the initiative to complete portions of training on their own.
  • Training consists of readings, self-directed learning, and scheduled check-ins with other trainees and interpretive staff 
  • Trainees will be paid for all in-person training meetings and will be given a set amount of paid self-directed training time between each check-in.
  • Candidates that meet all training requirements will be required to lead a sample tour (referred to as a clearing tour) for management and will be evaluated on their skills. Successful candidates will be cleared to begin giving tours and will become official Frick employees. 
  • Trainees who are unable to complete a clearing tour to the satisfaction of management after two (2) attempts will be dismissed from the educator position and will no longer be employees of The Frick Pittsburgh.  

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all diverse candidates to apply. 

 

Summary: As members of the Learning and Visitor Experience department, Frick Art Museum (FAM) educators facilitate engaging, student-centered tours of The Frick Art Museum for children and families. 
  • Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Manager of Youth & Family Programs 
Hours: Tuesday through Friday, 9:00 a.m. – 5:00 p.m. as needed. Monday training sessions and meetings required. Must be available to work a minimum of three programs per month.  Occasional evening and weekend hours required. 
Status: Part-time, non-exempt, on-call position
Hourly Rate: $14.42 
Pre-hire 
Process: Candidates are initially hired as FAM educator trainees.  The training phase will conclude pending completion of the training course and performance evaluation.

Responsibilities:
  • Facilitate accurate, interactive, inquiry-based, age-appropriate tours of The Frick Art Museum, the greenhouse and grounds of The Frick Pittsburgh for school, scout, camp, family, and community groups to foster understanding, reflection, and expanded thinking
  • Individualize each program as dictated by school curriculum, teacher request, and student needs and abilities
  • Staff activity tables for special on-site events such as Family Fun Days and for local, off-site programs such as fairs, community days, and events at other cultural institutions
  • Attend ongoing training sessions and meetings to keep current on content information, tour techniques and topics related to the collections or visiting exhibitions
  • Learn format and content of new tours and workshops as they are developed 
  • Arrive at least 30 minutes prior to each teaching session to prepare for the program and discuss that day’s format and content with the L&VE staff and other Museum Educators
  • Greet and welcome visiting groups as they arrive according to established guidelines
  • Stay at least 30 minutes after the conclusion of the program to discuss any significant events in that particular program and to clean up as needed
  • Other duties as requested by management
Qualifications:
  • Commitment to fostering a workplace of inclusion and belonging, anti-racist values and education practices
  • Experience in education with demonstrated ability to teach children of varying ages, abilities, learning styles, and backgrounds
  • Excellent oral communication and interpersonal skills with the ability to deal effectively with both staff and visitors 
  • Engaging speaker with a good sense of humor, enthusiasm, energy, flexibility and adaptability
  • Professional, reliable and punctual 
  • Interest in art and art history
  • Ability to address sensitive subject matter and potentially challenging interactions with empathy
  • Access to a computer to download training materials and to receive work-related communications. Must be responsive via email. Proficiency with Google Drive is a plus.  
  • Strong problem-solving abilities and the ability to adapt to changing situations in real time 
  • Able to stand for 2-4 hours at a time and to climb stairs
  • Must pass Act 33/34 clearance and criminal background checks and FBI clearance 
Training Requirements:
  • Successful candidates must commit to learning a large amount of information in a relatively short time and possess the initiative to complete portions of training on their own.
  • Training consists of readings, self-directed learning, and scheduled check-ins with other trainees and interpretive staff 
  • Trainees will be paid for all in-person training meetings and will be given a set amount of paid self-directed training time between each check-in.
  • Candidates that meet all training requirements will be required to lead a sample tour (referred to as a clearing tour) for management and will be evaluated on their skills. Successful candidates will be cleared to begin giving tours and will become official Frick employees. 
  • Trainees who are unable to complete a clearing tour to the satisfaction of management after two (2) attempts will be dismissed from the educator position and will no longer be employees of The Frick Pittsburgh.  
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary:  The Gallery Attendants are reliable, strong customer service-oriented individuals who combine the responsibilities of gallery safeguarding with conveying museum information.  Gallery Attendants are responsible for overseeing the gallery spaces (The Frick Art Museum [FAM] the Car & Carriage Museum [CCM] and Clayton) and protecting the art and exhibits while ensuring a positive museum experience by providing exemplary customer service.  The Gallery Attendants are key members of the Frick’s visitor-centered staff.  
 
  • Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Safety/Security Manager
Hours: This is a temporary position that starts on April 1, 2024 and ends on July 14, 2024.  Varied hours, evening and weekend hours required, up to 28 hours/week.
Status: Temporary, part-time, non-exempt
Hourly Rate: $15.45
Responsibilities:
  • Commitment to fostering a workplace culture of equity and inclusion. 
  • Serve as a liaison to visitors while promoting safety of the museum, communicate clearly and consistently with visitors to ensure a positive museum experience.
  • Enforce museum guidelines in a clear and friendly manner.
  • Assist in visitor data collection.
  • Monitor visitors in gallery spaces to provide smooth flow of visitation, prioritize artwork and visitor safety during regular museum hours, onsite programs, and special events. 
  • Serve as internal first responders, including by assisting visitors and staff with basic first aid and by contacting emergency services as needed.
  • Completes and submits internal incident reports as needed.
  • Monitor site-wide HVAC system and troubleshoot basic problems with the proprietary software.
  • Assists in monitoring temperature and humidity levels throughout FAM and CCM which may include monitoring basic operations of the HVAC equipment, responding to alarms, tracking history, etc.
  • Works in Clayton, FAM and the CCM to ensure that visitors, staff, and the collections are properly attended to.
  • Attend staff exhibition trainings, museum-wide trainings, and all staff meetings as able. 
  • Handles other duties as requested.
Qualifications:
  • Enthusiastic attitude with experience in customer service.
  • Able to engage the public in a friendly professional manner.
  • Comfortable interacting with individuals of all ages, abilities, and backgrounds. 
  • High degree of reliability and trustworthiness.
  • Computer experience with Windows required; experience with Windows based security systems preferred.
  • Clearance of a criminal background check.
  • Flexibility in scheduling to cover other shifts as needed and the ability to respond quickly to scheduling changes.
  • Successful completion of museum-sponsored verbal de-escalation, first aid, and CPR training.
  • Physical ability to access all areas of Clayton, Frick Art Museum, and Car and Carriage Museum (includes stairs).
  • Must be able to work occasional evening events (opening receptions, performances, educational programs)
 

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion diversity and racial equality and urges qualified diverse applicants to apply.

Summary:  The Museum Experience Associate (MEA) provides visitors to the Frick with a superior experience by providing excellent customer service. MEA staff covers the store, site scheduling, and all admission desk duties, including the accurate processing of reservations for tours, The Café, and education programs as well as appropriately greeting and orienting visitors to the site.  The MEA will be joining the Frick during an exciting period of renewal and change, as the museum seeks to become an actively anti-racist organization that can serve as a vital resource for our entire community.
 
Must have a commitment to fostering a workplace culture of Equity and Inclusion.

Reports to: Museum Experience & Store Manager
Hours: This is a temporary position that starts on March 18, 2024 and ends on August 30, 2024.  Must be available Sunday – Saturday with the ability to work weekends and evenings.
Status: Temporary, part-time, non-exempt
Hourly Rate: $13.91
 
Responsibilities:
  • Cheerfully answer main phone line, provide site-specific information and direct calls
  • Schedule all tours, exhibition admission, Café and Frick program reservations
  • Effectively engage visitors in the Museum Store and assist with their merchandise selections and actively suggest the pairing of other items to maximize sales
  • Actively promote and sell memberships and participate in achieving membership selling goals and promote current and upcoming site-wide events and programs
  • Welcome and orient visitors to the site while maintaining excellent customer service
  • Open and close admissions and store registers and handle daily paperwork
  • Handle cash, credit card, and special transactions quickly and efficiently
  • Maintain a working knowledge of various aspects of the point of sale (POS) system; troubleshoot hardware and reservation software and respond to non-routine situations when necessary
  • Maintain overall Visitor Center appearance and ensure that merchandise displays are always fresh and clean by daily re-stocking and dusting the shelves, cabinetry and product
  • Handles other duties as requested by management
Qualifications:
  • Possess excellent interpersonal and customer service skills with the ability to deal effectively with visitors and staff – pleasant phone manner a must
  • Prior retail sales, cash handling and competency with POS or reservation systems experience required
  • Self-motivated, adaptable, and accepting of challenges; strong problem-solving skills
  • Exceptional organizational skills with attention to detail
  • Ability to handle a variety of responsibilities under pressure
  • A commitment to fostering a workplace culture of diversity and inclusion 
  • Ability to safely lift up to 25 pounds unassisted, climb ladders, and stand for extended periods of time
  • Clearance of a background check
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply. 

The Frick Pittsburgh embraces diversity as a proposition that is central to the organization’s mission. In building and serving diverse audiences, the Frick affirms and supports diversity of persons and ideas both within the organization and the communities it serves.

 


 

Frick Employees Enjoy

  • Competitive salary and benefits
  • Open and collaborative environment 
  • Discounts in both The Museum Store and The Café at the Frick
  • Free on-site parking
  • Employee Assistance Program
  • Free museum privileges and guest passes to share with family and friends 
  • Regularly scheduled employee appreciation events, and much more