Join Our Creative Team
Join a talented team of employees who daily draw inspiration from the Frick’s world-class art exhibitions, rich, local history and beautiful grounds and gardens. If you’d like to find your passion and are ready to take that next step, apply for one of the opportunities listed below.
How to Apply
Please send a cover letter and resume by applying directly through JazzHR.
Apply Today
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Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process may contact our human resources team for assistance at HR@TheFrickPittsburgh.org
The Frick Pittsburgh embraces diversity as a proposition that is central to the organization’s mission. In building and serving diverse audiences, the Frick affirms and supports diversity of persons and ideas both within the organization and the communities it serves.
Available Openings
Job Summary:
The Membership Manager is responsible for overseeing the Membership program – from engaging existing members and encouraging upgrades, to identifying and soliciting new members, and actively re-connecting with lapsed and expired members. An integral position within the Advancement & Engagement team, the Membership Manager also works collaboratively with other areas as necessary, including the Curatorial and Education departments. Over the next 12 months, the Membership Manager will have the opportunity to be part of an exciting organization-wide transition to new donor, membership and ticketing systems. Working closely with the A&E Database administrator and DAE, the Membership Manager will help with the successful transition of member records from Raiser’s Edge (RE) to the new CRM (likely Tessitura or Salesforce).
The Membership Manager is responsible for overseeing the Membership program – from engaging existing members and encouraging upgrades, to identifying and soliciting new members, and actively re-connecting with lapsed and expired members. An integral position within the Advancement & Engagement team, the Membership Manager also works collaboratively with other areas as necessary, including the Curatorial and Education departments. Over the next 12 months, the Membership Manager will have the opportunity to be part of an exciting organization-wide transition to new donor, membership and ticketing systems. Working closely with the A&E Database administrator and DAE, the Membership Manager will help with the successful transition of member records from Raiser’s Edge (RE) to the new CRM (likely Tessitura or Salesforce).
Reports to: Director of Advancement & Engagement (DAE)
Hours: Primarily, Monday – Friday, 9:00-5:00, some evening and weekend work
Status: Full-time, Exempt with benefits
Salary Range: $49,000-$60,000 based on experience
Salary Range: $49,000-$60,000 based on experience
Essential Responsibilities:
- Develop and implement plans for member acquisition, retention, and upgrade to meet or exceed annual income expectations.
- Create content and write for member-related emails, newsletters, promotional materials, social media, and member pages on the website.
- Manage renewal and new member processes by executing communication and processing steps within established timelines, including membership renewal and fulfillment.
- Work with the Events Manager to create membership engagement opportunities. Examples include exhibition openings, museum programs, and members-only events.
- Work with the Member and Visitor Services Supervisor on front-line customer service and onsite membership sales promotions.
- Proactively address customer service issues.
- Work with the database administrator to compile targeted mailing lists, monitor promotions, and create reports.
- Participate in establishing annual revenue & expense budget/monitor progress towards goals.
- Ensure proper month/year end cut-offs in reporting.
- Generate analytical reports to measure the effectiveness of services, benefits, and policies relating to the retention and acquisition of members.
- Maintain proper inventory of membership related supplies.
- Contribute to the overall team effort within the Advancement & Engagement Department and shares in the decision-making process.
- Handle other duties as assigned.
Essential Functions:
- Ability to communicate and interact verbally, both in person and over the phone
- Ability to use personal computers and other office equipment effectively.
- Ability to engage with others in person for up to 4 hours at a time during special events and/assignments.
- Ability to work periodic evening and weekend events.
- Ability to work on site as part of a high-functioning, highly collaborative team
Required Qualifications:
- 3-5 years of successful professional membership or fundraising experience including analysis/budgeting experience, donor acquisition, retention, upgrading and renewal programs
- Direct experience working with a membership and donor database (experience with Raisers Edge, Tessitura or Salesforce a plus).
- MS Windows experience required
- Friendly, professional manner
- Demonstrated strong writing skills
- Clearance of a criminal background check
- Possess the ability to work independently and is self-motivated
- Excellent organizational skills with attention to detail
- B/S degree a plus, but not a requirement
Located on the estate of 19th-century industrialist Henry Clay Frick, The Frick Pittsburgh offers authentic experiences with art, history and nature that inspire and delight. Visitors of all ages and backgrounds are warmly welcomed to explore The Frick Art Museum, offering world-class collections of European art and Chinese porcelain alongside an active schedule of temporary exhibitions; Clayton, the Frick family’s French château-style mansion (remodeled by architect Frederick J. Osterling in the 1890s); the Car and Carriage Museum; and a large working greenhouse designed by architects Alden & Harlow—all nestled on ten acres of beautifully landscaped lawns and gardens in Pittsburgh’s East End. Amenities include an Education Center, the Frick children’s playhouse (also designed by Alden & Harlow), The Café at the Frick, and the Grable Visitor Center, which houses the Frick Museum Store. Information about The Frick Pittsburgh is available online at TheFrickPittsburgh.org.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary: As members of the Learning and Visitor Experience department, Clayton teachers provide guided, student-centered tours of Clayton and the greenhouse for students and families. Tours of Clayton explore the Gilded Age through the experiences of the Frick family and other 19th-century Pittsburghers, examining what it was like to live in this city at the dawn of modern America.
Reports to: Manager of Youth & Family Programs
Hours: Tuesday through Friday, 9:00 a.m. – 5:00 p.m. as needed. Monday training sessions and meetings (including pre-employment) required. Must be available to work a minimum of three programs per month. Occasional evening and weekend hours required. No minimum number of hours offered.
Status: This is a non-exempt, part-time, on-call position.
Hourly Rate: $14.85 per hour
Pre-hire Process: Candidates are initially hired as Clayton educator trainees. Pending completion of the training course and performance evaluation, trainees will then become Frick employees as part of the education corps.
Hourly Rate: $14.85 per hour
Pre-hire Process: Candidates are initially hired as Clayton educator trainees. Pending completion of the training course and performance evaluation, trainees will then become Frick employees as part of the education corps.
Responsibilities:
- Lead accurate, interactive, inquiry-based, age-appropriate tours of Clayton and the greenhouse and grounds of The Frick Pittsburgh for school, scout, camp, family, and community groups
- Individualize each program as dictated by school curriculum, teacher request and student needs and abilities
- Staff activity tables for special on-site events such as Family Fun Days and for local, off-site programs such as fairs, community days, and events at other cultural institutions
- Attend ongoing training sessions and meetings to keep current on content information, tour techniques and topics related to the collections or visiting exhibitions
- Learn format and content of new tours and workshops as they are developed
- Arrive at least 30 minutes prior to each teaching session to prepare for the program and discuss that day’s format and content with the L&VE staff and other Frick educators
- Greet and welcome visiting groups as they arrive according to established guidelines
- Stay at least 30 minutes after the conclusion of the program to discuss any significant events in that particular program and to clean up as needed
- Other duties as requested by management
Qualifications:
- Committed to fostering a workplace of inclusion and belonging
- Commitment to diversity, equity, access, and inclusion
- Experience in education with demonstrated ability to teach children of varying ages, abilities, learning styles, and backgrounds
- Excellent oral communication and interpersonal skills with the ability to deal effectively with both staff and visitors
- Engaging speaker with a good sense of humor, enthusiasm, energy, flexibility and adaptability
- Professional, reliable and punctual
- Interest in social history
- Access to a computer to download training materials and to receive work-related communications
- Strong problem-solving abilities and the ability to adapt to changing situations in real time
- Able to stand for 2-4 hours at a time and to climb stairs
- Must pass Act 33/34 clearance and criminal background checks and FBI clearance
- Successful candidates must commit to learning a large amount of information in a relatively short time and possess the initiative to complete large portions of training on their own.
- Training consists of readings, self-directed learning, and weekly or bi-weekly check-ins with other trainees and interpretive staff.
- Trainees will be paid for all in-person training meetings and for 3 hours per week of self-directed training time for a maximum of 6 weeks.
- Candidates that meet all training requirements will be required to lead a sample tour (referred to as a clearing tour) for management and will be evaluated on their skills. Successful candidates will be cleared to begin giving tours to the public and will become official Frick employees.
- Trainees who are unable to complete a clearing tour to the satisfaction of management after two (2) attempts will be dismissed from the facilitator position and will no longer be employees of The Frick Pittsburgh.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary: As members of the Learning and Visitor Experience department, Clayton tour facilitators provide guided, visitor-centered tours of Clayton for the general public and private groups. The signature Clayton tour experience, Gilded, Not Golden, explores the Gilded Age through the experiences of the Frick family and other 19th-century Pittsburghers, examining what it was like to live in this city at the dawn of modern America.
Reports to: Manager of Interpretation & Engagement
Hours: Weekly hours vary Tuesday through Sunday, 9:00 a.m. –5:00 p.m. as needed. Training sessions and meetings (including pre-employment) required. Weekend, occasional evening hours, and occasional holidays required. Guaranteed minimum hours of 6-15 hours per week available to interested candidates.
Status: This is a non-exempt, part-time hourly position.
Hourly Rate: $14.33 per hour
Pre-hire Process: Candidates are initially hired as Clayton trainees. Pending completion of the training course and performance evaluation, trainees will then become Frick employees as part of the facilitator corps.
Hourly Rate: $14.33 per hour
Pre-hire Process: Candidates are initially hired as Clayton trainees. Pending completion of the training course and performance evaluation, trainees will then become Frick employees as part of the facilitator corps.
Responsibilities:
- Lead dynamic, interactive, engaging tours of Clayton for the general public and group tours. Tours of Clayton look beyond the Frick family story to explore the Gilded Age as a pivotal time in U.S. history and are based in storytelling and visitor engagement.
- Learn and present accurate information on all aspects of the Gilded Age and The Frick Pittsburgh (in addition to Clayton this includes The Frick Art Museum, the Car & Carriage Museum, the greenhouse and the Playhouse).
- Understand the complexities of history and the Gilded Age, including capitalism, wealth disparity, race and gender inequality, unfair labor practices etc., and facilitate conversations about these complexities in a clear, engaging way.
- Work cooperatively and flexibly as part of a collaborative interpretive corps.
- Work closely with Museum Experience Associates, other frontline staff, and the Assistant Manager of Interpretation to provide excellent customer service for all visitors to Clayton.
- Work closely with the Safety Department to ensure the safety of the house and collections during guided tours of Clayton.
- Attend mandatory ongoing training sessions and meetings to keep current on new tours, content information, tour techniques and topics related to the collections or visiting exhibitions.
- Serve as an ambassador for The Frick Pittsburgh, promoting the entire site and its programs, including membership.
- Assist with special events, tours and programs relating to Clayton and/or The Frick Pittsburgh as a whole, as requested. This includes, but is not limited to, holiday tours of Clayton throughout the month of December and large yearly events like Summer Fridays.
- Other duties as requested by management.
Qualifications:
- Commitment to fostering a workplace and museum culture of inclusion and belonging, anti-racist values and education practices.
- Prior experience leading inquiry-based, informal learning experiences in a museum or historic site setting is a plus.
- Excellent interpersonal skills and the ability to work with staff and visitors of all backgrounds.
- Passion for history and sharing experiences with others; enthusiastic storyteller interested in the Gilded Age and how it relates to contemporary issues.
- Reliable, punctual and willing to work a flexible schedule. Candidates should expect to work weekends, some holidays (The Frick Pittsburgh is closed on Juneteenth, July Fourth, Thanksgiving Day, Christmas Eve and Christmas Day) and occasional evenings as needed. Although scheduling is flexible, ideal candidates should be looking for regular work on a weekly basis and must provide a minimum amount of availability per month.
- Must be able to lead three (3) one-hour tours per shift. Candidates must feel confident ascending/descending stairs daily and feel comfortable standing for long periods of time. Candidates must be prepared to work in all weather conditions as Clayton is a historic space with minimal climate control and tours take place partially outdoors.
- Must have access to a computer to download training materials and to receive work-related communications. Must be responsive via email. Proficiency with Google Drive is a plus.
- Possess a fun, friendly, confident personality. Engaging speakers with strong communication skills, enthusiasm, and adaptability are encouraged to apply.
- BA in history, education, museum studies, art history or a related field OR comparable working experience preferred. Work/volunteer experience should be in education, art history, history, museum studies or a related field.
- Must pass Act 33/34 clearance and criminal background checks and FBI clearances.
- Successful candidates must commit to learning a large amount of information in a relatively short time and possess the initiative to complete large portions of training on their own.
- Training consists of readings, self-directed learning, and weekly or bi-weekly check-ins with other trainees and interpretive staff.
- Trainees will be paid for all in-person training meetings and for 10 hours per week of self-directed training time until the training period is complete.
- Candidates that meet all training requirements will be required to lead a sample tour (referred to as a clearing tour) for management and will be evaluated on their skills. Successful candidates will be cleared to begin giving tours to the public and will become official Frick employees.
- Trainees who are unable to complete a clearing tour to the satisfaction of management after two (2) attempts will be dismissed from the facilitator position and will no longer be employees of The Frick Pittsburgh.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary: The Gallery Attendants are reliable, strong customer service-oriented individuals who combine the responsibilities of gallery safeguarding with conveying museum information. Gallery Attendants are responsible for overseeing the gallery spaces (The Frick Art Museum [FAM] the Car & Carriage Museum [CCM] and Clayton) and protecting the art and exhibits while ensuring a positive museum experience by providing exemplary customer service. The Gallery Attendants are key members of the Frick’s visitor-centered staff.
Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Safety/Security Manager
Hours: This is a temporary position that starts on July 17, 2024 and ends on October 21, 2024. Varied hours, evening and weekend hours required, up to 28 hours/week.
Status: Temporary, Part-time, non-exempt
Hourly Rate: $15.91
Responsibilities:
- Commitment to fostering a workplace culture of equity and inclusion.
- Serve as a liaison to visitors while promoting safety of the museum, communicate clearly and consistently with visitors to ensure a positive museum experience.
- Enforce museum guidelines in a clear and friendly manner.
- Assist in visitor data collection.
- Monitor visitors in gallery spaces to provide smooth flow of visitation, prioritize artwork and visitor safety during regular museum hours, onsite programs, and special events.
- Serve as internal first responders, including by assisting visitors and staff with basic first aid and by contacting emergency services as needed.
- Completes and submits internal incident reports as needed.
- Works in Clayton, FAM and the CCM to ensure that visitors, staff, and the collections are properly attended to.
- Attend staff exhibition trainings, museum-wide trainings, and all staff meetings as able.
- Handles other duties as requested.
- Enthusiastic attitude with experience in customer service.
- Able to engage the public in a friendly professional manner.
- Comfortable interacting with individuals of all ages, abilities, and backgrounds.
- High degree of reliability and trustworthiness.
- Computer experience with Windows required; experience with Windows based security systems preferred.
- Clearance of a criminal background check.
- Flexibility in scheduling to cover other shifts as needed and the ability to respond quickly to scheduling changes.
- Successful completion of museum-sponsored verbal de-escalation, first aid, and CPR training.
- Physical ability to access all areas of Clayton, Frick Art Museum, and Car and Carriage Museum (includes stairs).
- Must be able to work occasional evening events (opening receptions, performances, educational programs)
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary: Through excellent customer service, provide visitors to The Café at the Frick with an excellent dining experience. Become familiar with and perform all aspects of the front side of the Café; this includes: cashier, host, server, busser, sales, stocking, opening/closing, and cleaning. Some additional back of house duties also required. The Café Service Staff will foster positive internal and external relationships, bring energy, enthusiasm to the café and work in a collaborative environment in order to maintain and grow the reputation of the Café. The Café Service Staff will be joining the Frick during an exciting period of renewal and change, as the museum seeks to become an actively anti-racist organization that can serve as a vital resource for our entire community.
Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Café Manager
Hours: Tuesday through Friday, daylight, no set schedule. Some weekend and evening hours.
Status: Part-time, hourly
Hourly Rate: $14.33, plus shared tips
Responsibilities:
- Become familiar with daily features, lunch and dessert items
- Assist with food preparation
- Have a working knowledge of the current menu and be able to explain all menu items to guests
- Service tables in a professional efficient and friendly manner
- Welcome guests, answer questions and direct guests to counter to order
- Working knowledge of POS systems, ability to process payments and handle cash
- Opening and closing sidework
- Assist with dishwashing
- Cleaning - clean kitchen and front of house
- Keep beverage areas stocked and organized
- Service bar duties
- Stock supplies and inform the Café Manager if low on any items
- Work with the Café Manager to handle any problems arising with visitors to ensure customer satisfaction
- Treat visitors and colleagues with respect and courtesy at all times
- Other duties, as requested by management
Qualifications:
- Commitment to fostering a workplace culture of inclusion and belonging, anti-racist values and education practices
- Possess an enthusiastic, professional and positive attitude
- Serving experience preferred
- Flexibility in working a varied schedule
- Excellent interpersonal skills
- Clearance of a criminal background check
- Become RAMP and servsafe certified if not already (paid by Frick)
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.