Join Our Creative Team

• This is a United Steelworkers represented position.
• Must have a commitment to fostering a workplace culture of Equity and Inclusion.

• Commitment to fostering a workplace culture of equity and inclusion. 
• Serve as a liaison to visitors while promoting safety of the museum, communicate clearly and consistently with visitors to ensure a positive museum experience.
• Enforce museum guidelines in a clear and friendly manner.
• Assist in visitor data collection.
• Monitor visitors in gallery spaces to provide smooth flow of visitation, prioritize artwork and visitor safety during regular museum hours, onsite programs, and special events. 
• Serve as internal first responders, including by assisting visitors and staff with basic first aid and by contacting emergency services as needed.
• Completes and submits internal incident reports as needed.
• Monitor site-wide HVAC system and troubleshoot basic problems with the proprietary software.
• Assists in monitoring temperature and humidity levels throughout FAM and CCM which may include monitoring basic operations of the HVAC equipment, responding to alarms, tracking history, etc.
• Works in Clayton, FAM and the CCM to ensure that visitors, staff, and the collections are properly attended to.
• Attend staff exhibition trainings, museum-wide trainings, and all staff meetings as able. 
• Handles other duties as requested.

• Enthusiastic attitude with experience in customer service.
• Able to engage the public in a friendly professional manner.
• Comfortable interacting with individuals of all ages, abilities, and backgrounds. 
• High degree of reliability and trustworthiness.
• Computer experience with Windows required; experience with Windows based security systems preferred.
• Clearance of a criminal background check.
• Flexibility in scheduling to cover other shifts as needed and the ability to respond quickly to scheduling changes.
• Successful completion of museum-sponsored verbal de-escalation, first aid, and CPR training.
• Physical ability to access all areas of Clayton, Frick Art Museum, and Car and Carriage Museum (includes stairs).
• Must be able to work occasional evening events (opening receptions, performances, educational programs)

• This is a United Steelworkers represented position.
• Must have a commitment to fostering a workplace culture of Equity and Inclusion.

• Become familiar with daily features, lunch and dessert items
• Assist with food preparation
• Have a working knowledge of the current menu and be able to explain all menu items to guests
• Service tables in a professional efficient and friendly manner
• Welcome guests, answer questions and direct guests to counter to order
• Working knowledge of POS systems, ability to process payments and handle cash
• Opening and closing sidework
• Assist with dishwashing
• Cleaning - clean kitchen and front of house
• Keep beverage areas stocked and organized
• Service bar duties
• Stock supplies and inform the Café Manager if low on any items
• Work with the Café Manager to handle any problems arising with visitors to ensure customer satisfaction
• Treat visitors and colleagues with respect and courtesy at all times
• Other duties, as requested by management

• Commitment to fostering a workplace culture of inclusion and belonging, anti-racist values and education practices
• Possess an enthusiastic, professional and positive attitude
• Serving experience preferred
• Flexibility in working a varied schedule
• Excellent interpersonal skills
• Clearance of a criminal background check
• Become RAMP and servsafe certified if not already (paid by Frick)

The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.