Join Our Creative Team
Join a talented team of employees who daily draw inspiration from the Frick’s world-class art exhibitions, rich, local history and beautiful grounds and gardens. If you’d like to find your passion and are ready to take that next step, apply for one of the opportunities listed below.
How to Apply
Please send a cover letter and resume by applying directly through JazzHR.
Apply Today
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Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process may contact our human resources team for assistance at HR@TheFrickPittsburgh.org
The Frick Pittsburgh embraces diversity as a proposition that is central to the organization’s mission. In building and serving diverse audiences, the Frick affirms and supports diversity of persons and ideas both within the organization and the communities it serves.
Available Openings
Summary: The Manager of Public Programming plays a central role in realizing the Learning department’s ambitious programming and revenue goals, primarily for an adult audience. They are responsible for conceptualizing, developing, and implementing a diverse array of engaging programs related to the Frick Pittsburgh’s museum spaces, grounds, and temporary exhibitions. This role acts as an organizational hub to coordinate activities within the Learning department as well as with colleagues across other departments, including curatorial, safety, visitor services, and marketing.
- Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Hours: Monday - Friday, 9:00 a.m. – 5:00 p.m., weekend and evening work required
Status: Full-time, exempt with benefits
Hourly Rate: $45,421 – 51,106
Hourly Rate: $45,421 – 51,106
Responsibilities:
1. (40%) Public Program Development: Conceptualize and plan a variety of public programs for adult audiences.
- Understand and become proficient in content relating to the Frick’s museums and permanent collections (including Frick family history, Gilded Age history, the Frick art collection, and the social history of transportation) in order to apply that knowledge to program development.
- On an annual basis, develop a cohesive set of public programs relating to the Frick’s permanent collections and museums (Clayton, The Frick Art Museum, and the Car and Carriage Museum).
- Collaborate closely with the curatorial department to learn and deeply engage with the content of upcoming exhibitions, using that knowledge to create programming that engages learners in different ways, offers a variety of experiences, and is inclusive in both presenters and topics.
- Create and plan slates of programs related to temporary exhibitions in all of the Frick’s museum spaces.
- When appropriate, develop programming that makes connections between temporary exhibition objects and content and the collections of the Frick Pittsburgh.
- Plan a range of programs that are diverse in content, revenue potential, learning objectives, and format including, but not limited to: workshops, symposia, film series, social events, lectures, guided tours, and in-gallery experiences.
- Identify potential panelists, program partners, lecturers, etc., issue and track invitations, and serve as the primary point of contact during the planning process.
- Act as project manager for larger-scale programs and initiatives that involve a range of elements from the Learning department including interpretation, family learning components, and performances. Serve as a liaison for program planning that involves multiple departments.
- Consult with the Director of Learning and the Marketing and Communications staff to set appropriate price points for programming in order to meet revenue goals.
- Serve as the main point of contact for all program partners, outside vendors, and internal staff immediately before, during and after the program.
- Provide exceptional customer service while interacting with visitors and handle any complaints with empathy and professionalism.
- Coordinate set up and breakdown of programs in collaboration with Frick operations, safety, events and housekeeping staff.
- Act as point person for tech needs during programs, including sound checks, audiovisual needs, livestreaming, video recording, etc.
- Facilitate programs as appropriate, including introducing speakers, moderating panels, or presenting content.
- Offer at least five Act 48 professional workshops for teachers per year and award professional development credits to participants as appropriate.
- Maintain the Frick’s status as a certified Act 48 provider.
- Work with Learning, Advancement & Engagement and Curatorial staff to create unique, personalized opportunities for area educators to engage with the Frick and its collections.
- Collaborate with the Manager of Youth and Family Programs to develop and send out regular communications to area educators through the Frick’s educator email list.
- Expand the Frick’s organizational networks by identifying new potential partners and establishing new relationships.
- Collaborate with partner organizations, community leaders, artists, etc. to develop programming that connects the work and audiences of the partner with those of the Frick.
- Raise the Frick’s community profile by representing the Frick at community events, speaking engagements, conferences, etc.
- Research and be knowledgeable in current audience program participation trends, share these trends with Frick staff, and apply this knowledge to program planning and execution.
- Evaluate and analyze participant feedback on programmatic experiences; consistently provide analysis of feedback to the Director of Learning and the L&VE Department, and apply insight learned from evaluations to future program development.
- Manage and complete administrative tasks related to public programming coordination and execution, both within the Learning Department and in collaboration with other departments on site.
- Collaborate with the Marketing & Communications Department to provide complete program information on time per established publishing deadlines.
- Work with the Director of Learning on annual budget and forecast revisions.
- Other duties as needed.
- Commitment to fostering a workplace and museum culture of inclusion and belonging, including anti-racist values and education practices.
- Commitment to activating the Frick’s mission, vision, and values for broad audiences through public programs.
- Excellent interpersonal skills and the ability to work with staff and visitors of all backgrounds.
- BA in history, education, museum studies, art history or a related field OR comparable working experience preferred. Work/volunteer experience should be in education, art history, history, museum studies or a related field.
- A collaborative, creative leader who thinks innovatively about ways to connect with diverse audiences through programming.
- Demonstrated experience with creating and implementing public programs for a variety of audiences, working with a range of communities and partners, leading teams and projects, and meaningfully connecting to internal and external stakeholders.
- The capacity to create programs that center dialogue on challenging and complex issues within works of art and history as a means of reflection, growth, and connection.
- Reliable, punctual and willing to work a flexible schedule. Candidates should expect to work occasional weekends, some holidays (The Frick Pittsburgh is closed on Juneteenth, July Fourth, Thanksgiving Day, Christmas Eve and Christmas Day) and occasional evenings as needed.
- Must have strong communication and organization skills with a highly refined attention to detail.
- Ability to adapt, problem solve and identify creative solutions during high-pressure, quickly evolving situations.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Candidates from historically underrepresented backgrounds in the museum field are encouraged to apply. Confidential inquiries, applications, and recommendations are welcome.
Candidates from historically underrepresented backgrounds in the museum field are encouraged to apply. Confidential inquiries, applications, and recommendations are welcome.
Summary: This position is responsible for managing, developing and implementing a wide variety of events that generate revenue while advancing the mission of the Frick. This work includes overseeing all aspects of internal and external events, with the goal of building a strategic year-round events program. The Event Manager will coordinate all rental events for the Frick and foster positive internal and external relationships and brings energy, enthusiasm, and endeavor to work in a collaborative environment in order to maintain and grow the financial strength of the institution through the sales and management of rental events.
- Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Hours: Friday, 9:00 a.m. – 5:00 p.m., weekend and evening work required
Status: Full-time, Exempt with benefits
Hourly Rate: $40,116 - $45,130
Hourly Rate: $40,116 - $45,130
Responsibilities:
Rental Event Responsibilities: 50%
- Work directly with potential and confirmed rental clients to efficiently book rental events under clear, established site guidelines. This includes fielding incoming phone and email questions and requests regarding facility rental and conducting site tours with potential clients. Maintain knowledge of site operations to deconflict events as needed
- Meet established annual event rental revenue goals to cover all direct and allocated expenses as well as personnel overhead
- Work strategically to refine and grow rental event goals and revenue each year
- Actively seek and develop new year-round rental event opportunities
- Manage relationships with contracted vendors. Contacts vendors regularly to ensure excellent response time, satisfaction with clients, and coordination of set-up/drop-offs
- Work with Operations and Security Departments to meet the needs of clients and of the organization for all on-site events
- Coordinate A/V support requirements with the IT & Systems Technician
- Maintain positive and helpful interactions with guests to answer questions about the museum and provide assistance as needed, ensuring a welcoming atmosphere at all times
- Responsible for execution of rental agreements and input into the designated systems
- Attends and executes all events and/or schedules a qualified designee
Internal Event Support Responsibilities: 20%
- Assist in the coordination of all internal Frick events including but not limited to: member events, media events, award ceremonies, Board of Trustee events and internal meetings
- Coordinate the logistics of events including caterers, beverages, tent rentals, sound and site setup
- Generate event sheets to facilitate communication with other departments involved
- Attends and executes all events or schedules a qualified designee
- Manage logistical aspects for all events under the position’s purview, including contracts, site calendar information, event sheets, and staff communications
- Develop and implement rental policies and procedures consistent with the care of the collection and the facility and the safety of staff and visitors
- Lead and plan the monthly internal events meeting
- Develop and administer rental contracts and update event contracts annually for event liability insurance policies, vendor contracts, associated correspondence, and other related documents, maintaining confidentiality of client and Frick information at all times
- Establish appropriate royalty rates in line with regional averages for preferred vendors
- Update vendor contracts annually and ensure payment of appropriate royalties
- Manage data collection, data entry and event metrics, report to Director of Enterprise and Visitor Services monthly
- Other duties as assigned by the Director of Enterprise and Visitor Services
- Supervises event support staff during events and delegates appropriate tasks as needed
- In collaboration with the Frick security supervisor, plans and schedules sufficient staffing for all events ensuring successful rental events and securing the safety of the collection and museum guests
- In collaboration with the Director of Enterprise and Visitor Services, recruits, hires, trains, and evaluates event support coordinators in museum policies and procedures, customer service, and emergency procedures
Qualifications:
- Committed to fostering a workplace culture of inclusion and belonging
- Ability to work evening and weekend events is required
- Confident, creative, flexible, self-motivated and well-organized individual
- At least three years’ experience in event management/coordination
- At least three years of hospitality experience
- Sales experience preferred
- Completes work in a timely and professional manner
- Must have demonstrable experience in managing projects equally well independently, and as part of a team
- Able to multi-task, meet deadlines, and work well in a fast-paced work environment.
- Be an innovative problem solver, remain calm under pressure, and be capable of overcoming issues as they arise
- Ability to motivate and oversee Event Support Coordinators assisting with events, as well as demonstrated proficiency in performance management of staff
- Must possess strong oral and written communication skills
- Must be proficient in all Microsoft Office applications including Outlook, Word, Power Point, and Excel
- Must have a valid driver’s license
- Clearance of a background check
- High School diploma required; bachelor’s degree preferred.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Summary: The Gallery Attendants are reliable, strong customer service-oriented individuals who combine the responsibilities of gallery safeguarding with conveying museum information. Gallery Attendants are responsible for overseeing the gallery spaces (The Frick Art Museum [FAM] the Car & Carriage Museum [CCM] and Clayton) and protecting the art and exhibits while ensuring a positive museum experience by providing exemplary customer service. The Gallery Attendants are key members of the Frick’s visitor-centered staff.
- This is a United Steelworkers represented position.
- Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Director of Safety and Security
Hours: Varied hours, evening and weekend hours required, up to 28 hours/week
Status: Part-time, hourly
Hourly Rate: $15.91
Responsibilities:
- Commitment to fostering a workplace culture of equity and inclusion.
- Serve as a liaison to visitors while promoting safety of the museum, communicate clearly and consistently with visitors to ensure a positive museum experience.
- Enforce museum guidelines in a clear and friendly manner.
- Assist in visitor data collection.
- Monitor visitors in gallery spaces to provide smooth flow of visitation, prioritize artwork and visitor safety during regular museum hours, onsite programs, and special events.
- Serve as internal first responders, including by assisting visitors and staff with basic first aid and by contacting emergency services as needed.
- Completes and submits internal incident reports as needed.
- Monitor site-wide HVAC system and troubleshoot basic problems with the proprietary software.
- Assists in monitoring temperature and humidity levels throughout FAM and CCM which may include monitoring basic operations of the HVAC equipment, responding to alarms, tracking history, etc.
- Works in Clayton, FAM and the CCM to ensure that visitors, staff, and the collections are properly attended to.
- Attend staff exhibition trainings, museum-wide trainings, and all staff meetings as able.
- Handles other duties as requested.
Qualifications:
- Enthusiastic attitude with experience in customer service.
- Able to engage the public in a friendly professional manner.
- Comfortable interacting with individuals of all ages, abilities, and backgrounds.
- High degree of reliability and trustworthiness.
- Computer experience with Windows required; experience with Windows based security systems preferred.
- Clearance of a criminal background check.
- Flexibility in scheduling to cover other shifts as needed and the ability to respond quickly to scheduling changes.
- Successful completion of museum-sponsored verbal de-escalation, first aid, and CPR training.
- Physical ability to access all areas of Clayton, Frick Art Museum, and Car and Carriage Museum (includes stairs).
- Must be able to work occasional evening events (opening receptions, performances, educational programs)
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all qualified diverse applicants to apply.
Frick Employees Enjoy
- Competitive salary and benefits
- Open and collaborative environment
- Discounts in both The Museum Store and The Café at the Frick
- Free on-site parking
- Employee Assistance Program
- Free museum privileges and guest passes to share with family and friends
- Regularly scheduled employee appreciation events, and much more